A domain name transfer usually takes between 5 and 7 days, the time it takes for your current registrar to approve the domain's release. Some extensions such as .fr can be faster. You are kept informed by email at every step and you can follow the transfer's progress from your EX2 client area.
No. The transfer does not change your DNS servers: your website and email addresses keep working normally for the entire duration of the operation. If you also want to migrate your hosting to EX2, do it before or after the domain transfer for a smooth transition.
The EPP code, also called auth code or transfer code, is a unique password associated with your domain name. It is used to prove that you are the domain's rightful owner during a transfer between registrars. You can get it from your current provider, usually from your management panel or by asking their support.
No. The remaining time on your registration is kept, and the transfer usually adds one extra year to your domain's expiry date. You lose nothing: you simply change registrar while extending your domain.
The most common causes are: a domain registered or transferred less than 60 days ago (an ICANN rule), a transfer lock still enabled, an incorrect EPP code, or outdated contact details. Check these points with your current registrar, then restart the transfer. If in doubt, our support team is available 24/7 to help.
The transfer costs the equivalent of a one-year renewal for your extension (the exact price is shown at checkout). And if you subscribe to an EX2 hosting plan for one year or more, your domain transfer is free: your domain gets extended by one year at no extra cost.
