Privacy Policy

EX2 demonstrates its commitment to the privacy of its clients by providing this statement. We will do everything we can to ensure your right to privacy. We are committed to developing lasting relationships based on trust. EX2 will never violate that trust.

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

We collect the following information: Last Name, First Name, Mailing Address, Postal Code, Email Address, Phone/Fax Number, Credit Card Number.

The personal information we collect is gathered through forms and through your interactions with our website. We also use, as indicated in the next section, cookies and/or logs to gather information about you.

Forms and interactivity

Your personal information is collected through the following forms: Website Registration Form and Order Form

We use the information collected for the following purposes: Order tracking, Information/ Promotional offers, Statistics, Contact, Website management (presentation, organization)

Your information is also collected through the interactivity that can be established between you and our website in the following manner.

We use the collected information for the following purposes.

Log files and cookies

We collect certain information through log files (log files) and cookies. This is mainly the following information: IP address, Operating system, Pages visited and queries, Time and day of connection.

These files are used for: Service Improvement and Personalized Greeting, Order Tracking, Statistics, and Server Security and Customer Data.

Sharing Personal Information

We commit not to sell any of the collected personal information.

Right of opposition and withdrawal

We are committed to offering you the right to object and opt out your personal information. The right to object is defined as the ability of Internet users to refuse having their personal information used for certain purposes mentioned in the collection.

The right to opt-out refers to the ability of Internet users to request that their personal information no longer appear, for example, on a mailing list.

Access Right

We are committed to recognizing a right of access and rectification to data subjects who wish to consult, modify or even delete information about them.

The exercise of this right will be done by contacting us via one of the means indicated in the previous section.

Sécurity

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use, among others, the following measures: SSL (Secure Sockets Layer) SET (Secure Electronic Transaction) Protocol , Access management - authorised person, Access management - data subject, Network monitoring software, Computer backup, Digital certificate development, Username/password, Firewalls, etc.

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides a perfectly risk-free security, there is always a risk when using the Internet to transmit personal information.

Cookies

Ex2 uses cookies to personalize your online experience. A cookie is a text file placed on your hard drive by the server of a web page.

Cookies cannot be used to run programs or inject viruses into your computer. Cookies are uniquely assigned to you and can only be read by the server that assigned the cookie to you. The main use of the cookie is to save you time by avoiding reconnecting after each page and re-entering your information on each page. This simplifies the process of recording your personal information, such as billing addresses, etc. You can accept or reject cookies. Most browsers accept them automatically, but you can usually change your browser settings to refuse them. If you choose to refuse cookies, you may not be able to take full advantage of the interactive features offered by the Ex2 websites or services you use.

Legislation

This Agreement is governed by the laws of the Province of Quebec and the laws of Canada applicable in that Province, without regard to conflict of laws and regulations. The parties agree to submit to the jurisdiction of the Quebec courts.