Frequently Asked Questions

If you forgot the password to access your cPanel, you can reset it using the following procedure:
Reset my cPanel password
If your site is online but displays a 500 error, it means that your site probably uses all the resources allocated to your package and / or that one of your scripts is wrongly configured, in this case, contact our support for help with this issue
Depending on the complexity of your site, the migration can take from a few days to very long weeks of work. To summarize: here's how to migrate your site to https.
If your hosting package allows it, you can add an additional domain by following these steps.
The Ex2 servers give you the option to choose the version of PHP (5.3 - 5.4 - 5.5 - 5.6 - 7.0 - 7.1 and 7.2) that you want to use. here is the way to change your PHP version.
Support

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